Privacy Policy

GoViral (“GoViral”, “we”, “us”) provides an AI video-cutting app and an editing platform for creators. You can reach us at hello@govirall.now.

Account information you give us. Your name, email address, TikTok Shop handle and a password (stored only as a one-way hash, so we cannot read it). If you sign in with an emailed link or code, we store the code briefly until it is used or expires.

Content you upload or record. The videos you record or import into the app, the edits you make (cut points, overlays, notes), and any images you attach when sending a video to an editor. Your recordings stay on your phone; a copy is sent to our servers only when you ask for a cut, an export or an editor.

Transcripts. To cut a video, we transcribe its audio into text with word timings. The transcript is used to decide the cut and to name the video; it is stored with the job and deleted with it.

Plan and purchase information. Which plan you are on and its usage (for example how many AI cuts you have used this month). Payments are processed by Commas; we receive the purchase confirmation, your email and the plan you bought. We never see or store your card number.

Technical information. Standard server logs (IP address, request time, app version) used for security, rate limiting and debugging. The app does not use third-party analytics, advertising or crash-reporting software, and does not track you across other companies’ apps or websites.

Device permissions. The app asks for the camera and microphone to record, Photos to import and save videos, and screen-brightness control for the front-camera flash. Each permission is used only for that feature and you can revoke it in iOS Settings.

• To provide the service: transcribe and cut your videos, render exports, save your cuts to your account, and route videos you send to a human editor.
• To run your account: sign you in, send verification and password-reset codes, show your plan and usage, and apply purchases to the right account.
• To keep the service safe: prevent abuse, enforce monthly allowances, and rate-limit suspicious traffic.
• To support you: answer messages you send us and notify you about your cuts and edits.
• To improve the product, using aggregate, non-identifying information such as how long cuts take.

We do not sell your information, and we do not use your videos or transcripts to train AI models.

We share information only with service providers who process it on our behalf, under contracts that limit what they can do with it:

• Deepgram and OpenAI: speech-to-text and short titles for your cuts (your audio and transcript).
• Vercel, Railway and Neon: hosting for the platform, the video-processing service and our database.
• Vercel Blob: storage for videos you choose to send to an editor.
• Resend: delivery of account emails (verification codes, notifications).
• Commas: checkout and subscription billing.
• GoViral editors: the human editors who finish videos you explicitly send them, who see only those videos, your notes and your handle.

We may also disclose information if required by law, to protect the rights and safety of GoViral, our users or others, or as part of a merger or acquisition (we would notify you first).

• Videos and transcripts on the processing server are deleted automatically within hours of a job finishing.
• Videos you send to an editor are kept until the edit is delivered and for a limited period afterwards for corrections, then deleted.
• Account information is kept while your account exists. Verification codes expire in 15 minutes.
• Server logs are kept for a short period for security and then deleted.
• Billing records are kept as long as the law requires, even after account deletion.

Delete your account in the app. Open the You tab, Settings, then Delete account. Free accounts are removed immediately. If you have bought a plan, we keep the billing records the law requires but remove your name, email, handle, password and sign-in so the account can no longer be used or tied to you.

Access, correct or export. Email hello@govirall.now and we will provide a copy of your information, correct it, or delete specific content.

Permissions. You can change camera, microphone and Photos access at any time in iOS Settings; the related features will stop working until you re-enable them.

Emails. Account emails (codes, notifications about your edits) are part of the service. Marketing emails, if we ever send them, will include an unsubscribe link.

If you are in the European Economic Area, the United Kingdom or California, you also have the rights those laws give you, including to object to or restrict processing and to complain to your local authority. We do not discriminate against you for exercising them.

Data travels over encrypted connections (HTTPS). Passwords are hashed with bcrypt. Access to production systems is limited to the people who run the service. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security, but we take it seriously and will notify you of a breach as the law requires.

GoViral is not directed to children under 13 (or under 16 where that is the age of consent), and we do not knowingly collect information from them. If you believe a child has given us information, email us and we will delete it.

Our servers are in the United States. If you use GoViral from elsewhere, your information is transferred to and processed in the United States under this policy.

When we make material changes we will update the date at the top and, for significant changes, notify you in the app or by email. Continued use after a change means you accept the updated policy.

Questions or requests: hello@govirall.now.